Mental Health Levels of Care in Austin, TX
This page walks through each option, how much time it takes, and the situations it tends to fit. Your assessment will point to a starting place, but you don’t need to have it figured out before you call.
Our clinicians are here to help. You can reach us at (866) 602-4275 or use our Contact Us page to schedule a free, confidential assessment and find out what the right place is for you to start.
View Quick Links
How Do You Know How Much Support You Need?
- Your safety, including any thoughts of self-harm or recent crises
- How intense your symptoms are and how quickly they are changing
- If you are able to keep up with work, school, meals, sleep, and basic tasks
- The amount of support you have at home
- What treatment you’ve tried before and how it went
If you’re in immediate danger or thinking about harming yourself, call or text 988 to reach the Suicide & Crisis Lifeline, or call 911.
The answers shape a personalized treatment plan, including where you start. That starting point isn’t permanent. Many people move between levels as their needs shift, and your team reviews the fit regularly.
The assessment itself is a conversation, usually by phone to start. Here you can tell us what has been happening in your life, what you have tried, and what you would like to change. Our admissions process page has an explanation for each step, this ensures that nothing will catch you off guard.
Levels of Care at a Glance
Time Commitment
Often Considered When
Time Commitment
Often Considered When
Time Commitment
Often Considered When
Time Commitment
Often Considered When
These are just some general guidelines. Your assessment will show the full picture.
A Closer Look at Each Program
Partial Hospitalization Program (PHP)
PHP, or partial hospitalization program, is the most structured level of care we offer at our Austin center. You’ll spend several days a week at the center receiving treatment during the day, then return home at night. Your schedule may include individual therapy, group sessions, and appointments with a psychiatric provider.
Some people enter PHP after a hospital stay when they still need regular support but no longer need around-the-clock care. Others come to PHP because weekly therapy isn’t enough to manage their symptoms. Since you’re meeting with your treatment team frequently, they can see how you’re doing from one day to the next and make adjustments when your needs change.
What happens outside of treatment matters, too. You may learn a coping strategy during a Tuesday group, try it at home that evening, and bring up your experience the next morning. PHP gives you enough support to work through those real-life situations while they’re still fresh.
Learn More
Intensive Outpatient Program (IOP)
IOP provides more support than traditional weekly therapy without requiring the same time commitment as PHP. Sessions are generally shorter and less frequent, which can make it easier to continue working, attending school, or taking care of family responsibilities while receiving treatment.
Some people begin treatment at this level. Others move from PHP into IOP as their symptoms become more manageable. Stepping down doesn’t mean treatment stops. Instead, it gives you more opportunities to handle everyday situations on your own while continuing to meet regularly with your care team.
IOP may be a good fit if you’re able to stay safe at home and manage most of your daily responsibilities but still need more support than an occasional therapy appointment can provide. Group therapy is often a major part of the program, along with individual sessions and regular check-ins.
Learn More
Virtual Intensive Outpatient Program (IOP)
Virtual IOP provides the same general level of outpatient support through secure video sessions, allowing you to participate from home instead of traveling to the center. For some people, that flexibility makes it much easier to fit treatment into an already busy schedule.
Virtual care isn’t appropriate for everyone. You’ll need a private place where you can participate in sessions and enough stability to receive care without in-person monitoring. During your assessment, your treatment team can help determine whether virtual or in-person IOP makes more sense for your situation.
For people who have transportation challenges, caregiving responsibilities, or other obstacles to attending appointments in person, virtual IOP can remove some of those barriers. You can still take part in group therapy, meet individually with your providers, and stay connected with your care team throughout treatment.
Learn More
In-Person Outpatient (OP)
Outpatient care is the lightest level of structure we offer. You see your therapist at set times and keep working on the goals you’ve chosen together. It’s a good match once symptoms are manageable and you mainly need steady, ongoing check-ins, and it’s a common next step after IOP.
Many clients use outpatient sessions to protect the progress they made in a more intensive program. Sessions focus on handling setbacks, keeping routines in place, and catching early warning signs before they grow. If a harder stretch comes, your therapist can recommend stepping back up without starting the process over.
Learn More
When to Step Up Your Therapy or Step Down
- Symptoms getting worse despite steady attendance
- Being afraid of your safety due to thoughts of self-harm
- Not catching enough rest or sleep, not eating enough and not taking care of basic responsibilities.
- When a major life stressor happens, like losing a job, or losing someone close to you.
Signs you might be ready for less structure could be:
- Being able to use coping skills on your own
- Handling work, school, and family demands more easily
- Less intense symptoms that stay the same over several weeks
- A support system at home that’s ready to help
If you are able to notice any of these changes, you can bring them up to your therapist. This will allow your care team to make changes and look at different options in terms of your care plan.
Leaving a program is a big transition, and it’s easier with a map. Your team builds that map with you while you’re still in treatment. Your aftercare plan may include:
- Ongoing therapy at a lower level of care
- Support groups and connection through our Alumni Program
- Family Therapy & Family Program sessions that keep loved ones involved
- A clear plan for what to do if symptoms start to return
Getting Care in Austin and Central Texas
People come to our Austin facility from all over Central Texas, from Georgetown and Round Rock in the north to Kyle and San Marcos in the south. Someone who lives in Georgetown might do well in PHP for a few weeks and then move to Virtual IOP to cut down on driving time on I-35. Our facility is also pet-friendly, which can make long program days feel a bit more like home.
Before your first visit, our What to Expect on Your First Day page and What to Bring checklist can help you get ready.
Ready to Find Your Level of Care?
Qualifying clients can often be admitted the same day, and our admissions line is answered 24/7. Talk with us at (866) 602-4275 or message us on our Contact Us page. Your assessment costs nothing, stays private, and ends with a clear recommendation for where to begin.
Levels of Care FAQs
What’s the difference between PHP and IOP?
Can I move to a different level of care during treatment?
Does insurance cover PHP, or IOP?
We accept most major insurance plans, and many include benefits for these levels of care. Coverage depends on your specific plan, so the fastest way to check is our Verify Your Insurance page. It’s free and comes with no obligation.
How long does each level of care last?
Can my family be involved in my treatment?
Yes, if you want them to be. Our Family Therapy & Family Program brings loved ones into the process, and our guide for families and loved ones explains what they can expect along the way.
Awards & Licenses
Houston
Jersey Village
Baytown
Memorial
Katy
South Houston
Dyersdale
Aldine
Spring Valley Village
River Oaks
Webster
Montrose
The Woodlands
Beaumont